Migrating User Account to Team Account: Step-by-Step Guide

·

I'm wondering if there is an easy way to migrate a user account to a team account. Here's the scenario. My head of operations when ahead and paid for a year of Gamma before checking with me. I would like to have them be on my workspace. I pay monthly right now. Any instructions on how we could handle this?

5 comments

Dae-Ho C.
·
·
There isn't an elegant solution to this right now, unfortunately. We'd probably want to cancel/refund your head of operations' Gamma account/subscription. Then we'd add their email address to your existing workspace as a collaborator, but that will add an additional user charge to your subscription. If you want them to be in charge of the subscription we'd probably also want to cancel your subscription (we can prorate refund for an email change) and a new subscription would need to be made on the head of operations' email address. It really depends on who do you want managing the billing subscription, which workspace you want to be the paid one, and how many active users you want in the workspace
✅1
Dae-Ho C.
·
·
But there's no elegant way to "transfer" an existing subscription from one Gamma user to another. It's only cancel/resubscribe at the moment
Myra R.
·
·
I don't wan to cancel my account. Let me chat with her. I may have her cancel her account, then add her to my workspace. Thank you
Dae-Ho C.
·
·
Yup, you can have her reach out to Gamma support for a refund and immediate cancellation
Myra R.
·
·
Is there a Gamma Affiliate program for Gambassadors? I share Gamma with eveyrone I meet.